Get assistance with the Go Verify Payment & Clearance Hub
Need help? Send an official request ticket and our accounts help desk will help resolve any portal visibility or slip upload errors.
Create Help FormDouble-check that you are typing your exact school portal login details. If your Registration Number does not work, try typing the official email address connected to your school profile. Make sure you are using your newest password.
Online website card payments link instantly. If you paid cash at a bank counter, you must use the 'Upload Teller' button to send a clear photo of that slip so accounts staff can verify it.
Slips are usually rejected if the photo is blurry, if the bank stamp is cut off, or if the typed amount doesn't match the image. Check the staff note on your screen, make sure your typed details are correct, and upload a clearer photo.
Your final digital clearance sheet only unlocks when the school records show you have paid 100% of your expected fees for the year. Check your financial overview section to make sure you do not have any missing balance.
GO Verify Student Guidebook
Complete guide to checking payments and getting your clearance
Common Questions Sheet
Help sheet covering frequent portal tracking and payment questions